Mosakart Privacy Policy
Welcome to Mosakart (“us,” “we,” or “our”). This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our services, visit our website (https://mosakart.in/), or engage with us in any way (collectively, the “Services”).
By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.
Privacy Policy update
We may update this Privacy Policy periodically, reflecting changes to our practices or for operational, legal, or regulatory reasons. Any revisions will be posted on our website, with the “Last Updated” date reflecting the latest changes.
How We Collect and Use Your Personal Information
To provide our Services, we collect and have collected personal information about you from various sources. The information we collect and use depends on your interaction with us.
We Collect Information You Directly Submit:
Basic contact details: like name, address, phone number, email.
Order information: like name, billing address, shipping address, payment confirmation, email address, phone number.
Account information: like username, password, security questions.
Shopping information: like viewed items, cart contents, wishlist additions.
Customer support information: like details provided in communications.
You may choose not to provide some information, but it may affect your ability to use certain features.
Some Information We Collect through Cookies:
Usage Data: information about how you access and use our Site and your account.
Device information, browser information, network connection details, IP address.
Information from Third Parties:
Obtained from vendors, service providers, and partners
Information collected by payment processors to process payments.
Automatically collected information from your interactions with our Services or advertisements.
How We Use Your Personal Information
1. Providing Products and Services:
Processing payments and fulfilling orders.
Sending notifications related to your account, purchases, returns, and exchanges.
2. Marketing and Advertising:
Sending marketing and promotional communications.
Tailoring Services and advertising on our Site and other platforms.
3. Security and Fraud Prevention:
Detecting, investigating, or taking action against fraudulent or malicious activity.
Protecting your account credentials.
4. Communicating with You:
Providing customer support.
Improving our Services and responsiveness.
Cookies
We use Cookies to enhance and improve our Site and Services.
Most browsers accept Cookies by default, but you can adjust settings to remove or reject them. Note that this may impact your user experience.
How We Disclose Personal Information
We may share your information with:
Vendors and third parties providing services on our behalf.
Business and marketing partners
Affiliates within our corporate group.
In connection with business transactions, legal obligations, or to protect our rights.
We have disclosed categories of personal information to these entities.
User Generated Content
Content you post, such as product reviews, is public. We are not responsible for the privacy or security of publicly shared information.
Third Party Websites and Links
Links on our Site to third-party websites are subject to their privacy policies. We are not responsible for third-party privacy practices.
For Children’s : Our Services are not intended for children. If a child provides personal information, contact us for its removal.
Security and Retention: While we implement security measures, no system is perfect. Please use secure channels for sensitive information.
Retention of your information depends on factors like account maintenance and legal requirements.
Depending on your location, you may have rights such as access, deletion, correction, portability, and more. You can manage communication preferences, and we do not discriminate for exercising your rights.
Complaints/query:If you have complaints, contact us. If unsatisfied, you may appeal or lodge a complaint with your local data protection authority.
For any queries regarding this Privacy Policy, contact us at [contact@mosakart.in].